Green Smoke Electronic Cigarette

Brand Website: http://greensmoke.com
Discount/Coupon Code: disc10-1607 (10% off)



What is your experience with this brand?

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I just ordered this one - they have a 30 day money back guarantee. So there is really nothing to lose!

So I got my GreenSmokes today in the mail. The packaging is very nice and professional.

Anyway, I charged it up and wow - it really smokes! It generates a lot of smoke which I really like a lot. You have to suck a little harder compared to regular cigarettes but I can live with that.

So far I like it ....

I love the Green smoke and surprisingly got rid off the sore throat that I had with smoking regular cigarettes. My lungs feel better too!

This ecig will work for me. It smokes just right, feels little heavy but not bulky.

Shipping was extremely fast: I got mine within 3 days.

Thanks to Green Smoke I can actually climb two flights of stairs again without pausing in between. I wasn't able to do this when I smoked tobacco cigarettes.
Just wish the batteries would last a little longer. I have to charge both each day. But at least it came with two ...
Overall I am very happy with my purchase!

I never found out about e-cigs until recently. Green Smoke is awesome. It feels slightly heavier than regular cigarettes but you get used to the weight.
I e-smoke inside the house now and my girlfriend doesn't complain anymore or feels like she is kissing an ashtray. Love it!

The device looks so much like a real cigarette and is not flimsy. It is a real conversation starter and an excellent way to get attention at places where smoking isn't allowed. haha
It is a great way to meet people/girls ...

I bought the green smoke system as a kit with two batteries. I thought on one battery the quality was excellent, representing a system I could live on. The other battery was faulty and I could barely get smoke out of, it's charge also was very short, maybe an hour.

I e-mailed the company, waited several days for a response, hoping to get a quick replacement. None was forthcoming.

Then I did live chat with them. I explained that I liked the system, but had a faulty battery and would like it replaced. To get a response to this little bit of a problem, which I considered solvable, took 45 minutes and going through 3 live chat people. The final one sort of flung an address, a number for me to send the battery back to them with no apology, not even an assurance that they would send out a new one when they received it. I was frankly shocked. I tried to copy the chat, but was unable to. While I liked the system, I still have about 20 days to return it and probably will due to the extremely poor customer service. Does anyone have a preference for a system based on customer service? I am certainly interested.

Hi Susan,

I actually am part of customer service with Green Smoke. I came by at the request of our affiliate.

What other company does that?

We would love to help you out. We fully back the product with a 1 year guarantee, so I am offering you in public the opportunity to email us at customerservice@greensmoke.com . I will personally oversee your situation. My name is Paul. Anyone that works for Green Smoke knows me and quite a few customers may recall that I have speedily and gracefully answered and helped them.

I don't recall you emailing us and I hope that this is a real review with a real situation.

We at Green Smoke have nothing to hide and will work with anyone. We are proud to offer the best electronic cigarette on the market and will work overtime to make someone happy if they have a problem. Our customers are our lifeblood. We cannot survive without them. When I heard we got a negative review, I immediately came by to see what I could do.

Please email us and reference this post and ask for "Paul". I will take good care of your situation and make sure you get the replacement you need speedily. K?

Have a wonderful day and Green Smoke away!

I know.. that might sound cheesy.. but gosh... Greensmoking saves lives! LOL

Thanks to all of you who are out there making people aware of electronic cigarettes. We have a battle on our hands and this is a product that will really help people. Kudos and good luck to you all.

Paul Rucci
Green Smoke, Inc.

Hi Susan,

I just did a check and found your order number. Sorry if it sounded as I doubted you but we do have the occasional person just trying to create negativity.

I see that you ordered a love birds kit and a bunch of the super cart specials.

We want to help you. I don't know who you spoke with that disappointed you, but if you can provide a name I will take care of it. I am on it.

My name is Paul Rucci. I am in charge of customer service and affiliate support. I would give you my direct email, but I don't want to post it on a public forum as you can understand. Please either call or contact customer service and give them my name. I will personally over see this and will help you get what you need.

I publicly apologize if you were not served with grace and respect.

We do have a process to go through to do a return, but I'm sure you can understand why those policies are in place. I will make sure it's as painless as possible and I will add a little bonus to it for you as well for your trouble.

We take care of our customers. Even if we have to stop by a forum to do so.

Have a wonderful day Susan and we look forward to making things right!

Paul Rucci
Green Smoke, Inc.