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I received my SBS "Deluxe" starter kit last week, and after a few days ...
You are here: Electronic Cigarette Reviews > South Beach Smoke > South Beach Smoke Reviews > Review
| Tony reviewed South Beach Smoke model 'Deluxe Starter Kit' on February 01 2012: | ||
 Overall
 Battery LifeSmoke/VaporCust. ServiceCost/Value post comment | I received my SBS "Deluxe" starter kit last week, and after a few days usage, I couldn't be more pleased. This is an excellent product and a great value. As a 1st time e-smoke user and a menthol guy, I fully expected this to be like sucking on a "Vicks" inhaler. Holy crappola was I surprised! The vapor is great, the taste IS menthol, and after surmounting the e-cig learning curve, I'm getting excellent throat hits. I truly believe that I can ditch the horrendous tobacco cigs I've been smoking for the last 30 years, and I highly recommend this item to anyone who is thinking of trying it out. I've also contacted SBS's customer service twice. Both times, I was on hold for less than 3 minutes, the CS reps were very nice and very hslpful, and to top it all off, unlike many CS lines these days, the girls spoke English as a 1st language. Sweet! Citibank and Bank of America could take lessons from these folks. Lack of Indian (the 7-11, dot head ones, not the drunken teepee type) absolutely rules! I guess my only complaint would be the website. While it is fine on the whole, the "contact page" is ridiculous. NONE of the contact links work, and there is absolutely no explanation why, or instructions anywhere. I only found out that to contact them via email I had to open a mail window and "copy/paste" an email address by speaking with the CSR on the phone. It's silly that they allow this, since it's something that their resident computer geek should be able to fix in no time at all. They don't even have a working "reviews" link for people like me who WANT to sing their praises! Other than that, I can't recommend these folks highly enough. Product, value and service are all top notch. Thanks for reading! | |
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