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Safe Cig Reviews, Product Details, 5% Off Coupon and $10 Rebate
Existing Safe Cig Customers: Get a FREE Deluxe Starter Kit from South Beach Smoke!
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Safe Cig Starter Kit & Accessories |
Flavors Classic Tobacco, Traditional, Menthol - more info
Nicotine Levels
Misc. Info The Magic Mist offers Safe Cig compatible cartridges. |
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Safe Cig Reviews
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Reviews with 3 Star () Overall Rating.
Review by Sarah on September 08 2012:  post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Safe Cig review by Bob on April 04 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueMore importantly, the customer service is t e r r i b l e. They say products ship within 48 hours of processing, but it can take up to a week for them to process. I emailed to complain and got Zero sympathy from the company. I do not recommend. |
Rating by Dave on February 09 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueI've been using thesafecig's product for over 6 months and I cannot believe there is a better PRODUCT on the market. Unfortunatly the customer service and problems with inventory are so terrible that Im shopping for an alternative (V2 is leading the way so far) and Im prepared to pay the $60 starter kit cost just to get away from thesafecig. Over the phone their order dept. cannot check on order status, they direct you to email the company and then do not respond to emails. Recently they have ran out of refill cartridges over and over again. It doesnt matter if you have the best product on the market if your customer is stuck with no refills for weeks at a time. |
Eric reviewed this on November 29 2011: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueSusie commented on December 16 2011: After much research several months ago, I chose This e-cigarette to try an e-cig for the first time. Loved it, loved everything about it, so I bought an extra battery. Then the batteries began to decline. Charging time increased at the same rate as the usage time decreased. So bought 3 more batteries at $26 each. The first two older batteries are still working somewhat okay, but all three new batteries have been replaced three times already. They are nearly useless. I have ordered cartridge refills several times since the beginning and had no major complaints until my last order. None of the new carts are full and the majority are almost empty. I also noticed they had replaced the rubber caps with paper tape, which is likely allowing the juice to evaporate. At first, one cart lasted about a day. With this last shipment, one cart lasts about 2 or 3 hours at best. At $2.50 per cartridge, the cost of vaping this e-cigs is double or triple the cost of regular tobacco cigarettes. I wrote to them about it via email several days ago and have not heard a word from them yet. I will start buying juice and refill the carts, but here is where they sting you. You must have bought refills from the company within the last 90 days or you can not return their useless batteries for free replacement of more useless batteries. This company sold a good product at one time, but they have shot themselves in the foot by sending out cheap, refurbished batteries and replacing the rubber caps with thin paper tape. There are smarter companies selling better products at lower prices. Bye bye this product! |
By Cathleen on November 11 2011: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/Value |
Katie posted on October 31 2011: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Review by Brandon on September 12 2011: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Safe Cig review by Jamie on August 18 2011: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/Valuenikkiw commented on September 20 2011: I am so glad that you said that about the quality! it is so aggravating to open a brand new cartridge and get no vapor out of it! i have finally had enough and am waiting on an entirely new company. going with pro smoke this time. too bad because if it wasnt for the quality control issues i would have stayed with this device! madeline commented on August 23 2011: Their customer service really sucks, I returned mine kit in Late July and still to date have not received a refund. I switched over to premium e cigarette and its the best I have found so far Jamie commented on August 21 2011: Yeah, half my refills in this batch are duds. I'm switching to ProSmoke As soon as these run out. Tim commented on August 20 2011: I agree with you on the filter issues some smoke great and well lets just say some dont. The worst part is in a five pack at least two are bad wich leads me to think the had some bad batches and instead of throwing them away they put a couple in each pack. |
Rating by Kevin on April 01 2011: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueThat experience and having a battery go bad has taught me that the have VERY poor customer service. On the 3 occasions that I've had an issue (and they were relatively small issues) they failed at each one...that is very bad customer service. When my current supply of batteries (I have 3 left) fails, I will NOT go back to SC. They're product is to expensive not to have good customer service; and the lack of a phone number to calls proves to me that they really don't care about you after you spend your money. |
Ann reviewed this on March 23 2011: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueAngelica commented on October 02 2012: BBB rating: http://www.la.bbb.org/business-reviews/Tobacco-Products-Retail/The-Safe-Cig-LLC-in-Los-Angeles-CA-100104600 Enough said! |
By wanda on March 16 2011: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/Value |
kim posted on March 14 2011: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueChris commented on June 09 2011: I have researched a lot of ecigs and tried them too. This is by far the best. I have never had an issue in receiving within 3-4 days after ordering and I am on the east coast. Never had a problem with their customer service.Emails have been answered within 24 hours. I have been using this since Oct 2010 and have had 2 battery's go bad in that time I just emailed them, sent back my old ones and new ones were back in about a week at N/C so they do stand behind their product. They did have an issue with refills in Feb but that was due to a bad batch they received so they ran short Once that was fixed I have never had a problem since and I always get my refills in about 3 days after ordering. This is one of the best products out there with free shipping and lifetime warranty. No you can't get your cherry flavored refills but that is not trying to quit the smoking habit. Haven't had an analog since Oct 2010. Mary in WI commented on March 16 2011: I just sent my third e-mail; Possibly 3 is a charm :( B.t.w. Nancy ... Are you saying that Smoketip brand has better Customer Service, or this ecig? I wish I could recommend this e-cigarette ... I am still waiting for my order, which is supposed to be shipped by now according to the web site claims - I ordered it 6 days ago Lita commented on March 16 2011: I ordered the deluxe starter kit for my husband the last week of February. I received an e-mail the very same day confirming shipment of my order and a tracking #. I got the kit itself in the mail 2 days later. Although he had to get over his initial skepticism, my husband has grown to love his this e-cigs and I love being rid of the smell and filth of regular cigarettes in my home. I certainly hope the the snafus with ordering of refills are just anomalies and the quick turnaround I experienced is now the norm. If not, I will personally drive to Los Angeles, track down this product offices and physically pick up whatever supplies my husband requires before I let him go back to those nasty "cancer sticks". Norma commented on March 16 2011: Lita ~ I got the tracking # this afternoon! Like I said, he doesn't even know I ordered it yet, but I am just going to tell him to 'experiment' when the thing arrives. Hopefully, getting refills won't be an issue any longer and the company are able to overcome this hiccup. I wish I were closer to LA and I would drive, too; if he likes it I will order BULK refills - I have never smoked and he doesn't realize just how nasty cigarettes really are! Anyway, it is on the way and I will post again when it comes time to evaluate. Norma commented on March 15 2011: I ordered this a week ago for my husband (doesn't know yet), because I really can't stand the smell of smoke any more. After extensive research I decided on 'this device' .... Their site says that they will ship within 4 - 48 hours and e-mail you a tracking number. I e-mailed them, but no response 2 days ago. Aside from being apprehensive (What if this really works and he decided he likes it?) as to whether 2 cartridges is going to be enough to start using it, I am worried that I won't be able to get the refills fast enough. The last thing I need after years of trying to get him to at least cut down, is to have this alternative fail due to nonavailability. (They have my money and I am waiting ...) Jordan commented on March 15 2011: I am having the same problem. I ordered them a week ago and got no tracking # or anything. I emailed them twice in the past week and no responses. I also called and just pressed the number to order this brand so I could actually speak to a human being. I was told to email and when I said I had and got no response, the bitch hung up on me. I do not believe any of these people that say they get their product in 2 or 3 days or whatever. I am very skeptical about whether I will ever receive my product. At the very least, their customer service is horrendous....please update if and when you receive your shipment. |
Review by Tim on March 06 2011: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueIamDIsapointed. commented on September 13 2011: Been using SafeCig for almost 2 months and they have ran out of my refills twice in three weeks. They said it had never happened (running out of stock) before and now I read that it has happened many times before. The cartidges do vary in quality of product, I thought it was just me but now that enough time has passed I do see that the filters have different amounts in them. Time to move on to a better brand as this one is below par in both quality and customer service! vovo commented on May 09 2011: haven't read everything on this forum yet, but wanted to note that this e-cigarette customer service rocks (at least in my experience). They responded fast and with more information than I could have hoped for. I've only been a customer since Dec. '10, but haven't had a problem getting orders yet. DeLyn commented on March 13 2011: Hey yo yo... I do not work for this e-cig... I'd hope whom ever does knows more about computers than I do to use the correct terminology about forums or posts or whatever... you can believe me or not, do not give a POOP... however, I read that thingy about this products running out of stock in February on Electronic Cigarette Review go find, read it, then make up the conspiracy that I'm sleeping with the website's owner or manager and how that benefits this devices... I just seen some info and passed it on, stop being such a dork... and here is a hint... the world ain't out to get you, some people just post stuff for others to read and make decisions on their own. For all you who are wondering what other cig's I thought about buying... Smoke Tip cuz they were cheapest and seemed to have ok customer service, but when I went to buy them they were out of stock with most level of nicotine I'd use (and I ain't smoking cherry pie or Channel no. 5) plus I hated that they wanted to give me crap flavors in my starter kit. I also looked at Green Smoke, but I don't like 2 different size batteries... for a first time buyer of these cigs, I thought It would be nice to have 2 batteries up front and a yard stick to compare 2 of the same battery sizes... if one is bad I'd know, I wouldn't just think that is the big or small size issue. Any other rants you gotta say about who works for who? Keep it to yourself you putz! And because I believe there are a ton of people who do work in some fashion for a company, I know it's your job, but really -- is it worth wasting honest people's time? Unless you are just trying to waste the putz's time, then I'm way cool with that. DeLyn commented on March 11 2011: I read on another site about this problem... apparently, and this is just from what I read in posts, this brands ran out of stock (apparently the first, and per the owner who talked to the forum web dude, the last time it will ever happen). So the owner told this other "poster" that they changed their system so that it automatically looks at each month and takes the highest volume month and automatically reorders their stock when it hits 50%. Otherwise all other reviews I've read about SafeCigs have been excellent, and as a first time buyer (today) of e-cigs I'm buying this brand. In my extensive research I have seen many cig review sites list their top brands by who is paying the most to advertise... or maybe it's just a huge huge huge coincidence that that is happening. Carol commented on March 10 2011: Wow...sounds to me like you guys work for smoke tip or something. This ecig has the best customer service hands down. Something fishy about these couple comments on here. Sonja commented on March 08 2011: this e-cigarette may be good but customer service is non existant. Can someone recommend a good brand with good customer service please? Nancy commented on March 08 2011: SmokeTip! Their customer service is excellent! |
Safe Cig review by kim on February 26 2011: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueJess commented on March 08 2011: Did any of you get your orders yet?? carle commented on March 01 2011: Having the same problem. emailed the company several times with no response. They say if there is a problem they will fix it. That's not the case. Will look for a honest company. |
Rating by peter on January 18 2011: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Donna reviewed this on July 24 2010: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueRose Templeton commented on August 02 2011: the atomizers and batteries are not lasting and a lot of time you only get a couple atomizers out of a box of five that will work. also batteries not charging all the way. would apprecaite any in put on this through email. thank you |
Full Product Details & Customer Service Information
| E-Liquid / Smoke Juice | |
| Vegetable Glycerin (VG) or Propylene Glycol (PG) | PG |
| Ingredients | see here |
| Battery - Colors, LED, Type, Dimensions | |
| 2/3 Piece | 2 |
| Battery Color(s) | |
| Battery Type | auto |
| LED Color(s) | |
| Crystal LED | No |
| Battery Length | various |
| Battery Diameter | various |
| Miscellaneous | |
| USA Made | |
| USB Pass-through | No |
| Personal Charging Case | |
| Customer Service | |
| Internation Shipping | worldwide |
| Toll Free Phone | 877-777-1053 |
| Helpdesk Ticket System | |
| Live Chat | No |
| Help 365 | Ask a question now! |
More Information
The starter kit price is $89.95. We recommend to buy a starter kit with at least 2 batteries. This "2 piece" electronic cigarette model comes with atomizer and cartridge combined called cartomizer.The Safe Cig is a non-flammable smoking alternative called an electronic cigarette. When inhaled, The Safe Cig provides persons who already smoke sensations similar to smoking a traditional cigarette. The Safe CigTM Atomized Refills with nicotine can satisfy the smoker's craving for nicotine without the health risks that come with traditional cigarette use.
The Safe CigTM was one of the very first companies to introduce electronic cigarettes in the United States.
The Magic Mist offers Safe Cig compatible cartridges.
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(*) Actual price may differ - price listed here is not guaranteed. It is just a reference.
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