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Safe Cig Reviews, Product Details, 5% Off Coupon and $10 Rebate
Existing Safe Cig Customers: Get a FREE Deluxe Starter Kit from South Beach Smoke!
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Safe Cig Starter Kit & Accessories |
Flavors Classic Tobacco, Traditional, Menthol - more info
Nicotine Levels
Misc. Info The Magic Mist offers Safe Cig compatible cartridges. |
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Safe Cig Reviews
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Review by Craig on January 23 2013:  post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Safe Cig review by Kberk on October 24 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueI smoked for 40 years and haven't had an analog cig in 19 months. for the past 10 years I smoked American Spirit menthol and was able to transition completely in about 2 weeks. I have to also say that my experience with customer service has been outstanding. |
Rating by Sean on September 11 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueKen commented on September 12 2012: The company's CEO is John Cameron, the James Cameron's brother. Maybe this device was one of the first ecigs but it was late to switch to the cartomizer technology. So how are all the other ones now knock-offs. Also, about a year ago their customer service was non-existent. Good thing nobody else tried to copy that :) |
Sarah reviewed this on September 08 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
By Christina on July 28 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
John posted on June 17 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueAngelica commented on October 02 2012: I agree with you! Not only THAT, I can't even get an order through now, because of something to do with being in California and their website doesn't work for proving age. I called Customer Service and they basically flipped me off verbally saying they couldn't do it either and they don't care, that California won't effect their 'bottom line'. So my investment in their 'kit' is worthless now, and my last pack of refills are 'empty' (this has happened to me twice now). I wish I could get my money back for the original kit, as it's useless to me now. And twice now I've spent money on refills that did NOT work! HORRIBLE HORRIBLE customer service! They were good in the beginning, but got too big for their britches. |
Review by Brenda on May 10 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Safe Cig review by Spencer on May 03 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueJack commented on May 06 2012: It is James Cameron's brother who owns this e-cig. Fact straight please. |
Rating by JTBear on April 07 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueI beg of you, if you do NOT want a headache, if you don't want to be absolutely frustrated and terrible pissed off as I am currently, then do not buy from this company, I repeat, do not buy from this company!!!! all the negatives from this company do not make up for the positives. More importantly!! I've also heard from a few insiders, that most of these reviews you see online are FAKES by this company in order to get a #1 review from certain E-CIG Review websites, which of course is completely fraud!!! Do not believe the reviews you see, this company is falsifying their reviews!!!! Your issues will NOT be resolved when you have a problem, make sure to not purchase from this company!! The Safe Cig commented on May 21 2012: Hi JT Bear, were extremely sorry to hear about your experience with our company and we want to do whatever it takes to make things right. If you have any question's or concerns please feel free to give our world headquarters in Hollywood California a call, we are on standby for our customer's Mon-Fri 9am to 5pm Pacific Standard Time. Thanks again for your Support and we promise to continue Engineering world class Electronic Cigarettes for decades to come :-) this product Customer Service 1-877-777-1053 |
Bob reviewed this on April 04 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueMore importantly, the customer service is t e r r i b l e. They say products ship within 48 hours of processing, but it can take up to a week for them to process. I emailed to complain and got Zero sympathy from the company. I do not recommend. |
By Terry on March 26 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/Value |
John posted on March 22 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Review by Lisa on March 05 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueP.S the Blink recharge pack is the best !!!! I Highly Recommend it. John commented on March 22 2012: SafeCig is not an American product. It was designed in California, and they have an office there. However, they are not manufacured in the U.S.A. if that's important to you. |
Safe Cig review by Kevin on February 28 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueOxybeles commented on March 22 2012: The Customer Service is deplorable. Try contacting someone. My requests remain unanswered for over a month. Check the BBB rating! It is an F! http://www.la.bbb.org/business-reviews/Tobacco-Products-Retail/The-Safe-Cig-LLC-in-Los-Angeles-CA-100104600 LABCHICK commented on March 17 2012: I have yet to find a vapor cig that even compares to this e-cigarette? Are the bad reviewers perhaps using the new micro model? Every other ecig I have tried you have to suck the hell out of to get a puff, you can barely taste it when you do get a puff and the battery stops charging after a few months? I have had my this e-cig battery running for over 8mos now and I can't say enough about how much I love it--and I haven't smoked a "real" cig since I got it! |
Rating by Ben on February 27 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueWhat is going on this product, this is getting ridiculous. If I could give you a worse rating for customer service, I would. If you have a back ordered product or if there is a good reason for the delay, at least be honest about it and let us know. Not saying anything does nothing but create suspicion and confusion. |
John reviewed this on February 26 2012: post comment
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By Kathy on February 24 2012: post comment
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Kay posted on February 22 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueI could highly suspect this compmany is going UNDER and milking its last few dollars with all the RECENT complaints of non-received orders and NO response by Customer Service! BEWARE, BEWARE, BEWARE! this e-cig, if you are 'REAL', please chime in a phone number where we can CALL YOU AND SPEAK TO SOMEONE. FYI: LARGE penalties can be imposed for misleading consumers and advertising A FALSE BBB MEMBERSHIP STATUS!!! Debbie commented on March 17 2012: I have been with this product for 2 years. Spent $2,000 last year with them. They were once a good company. 3 more boxes of filters left & I have switched to another company. This device has gone down the drain. I am going thru 3 filters a day. I have 4 batteries that dont work & they won't answer my emails. People beware. What once was a good company is worthless now. |
Review by Wes on February 22 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueThis product is largly designed to keep you away from smoking real cigerettes but the refills people enjoy and want to buy are never in stock. It's like a grocery store having customers come in and putting Out of stock signs on just about everything...why open for business? This company would of dominated the market had they built a quality customer service department along with making sure they had their products in stock. If you are lucky enough to get some of the refills you want don't bank on them all working. My last pack I had 1 prematurly burn out (No liquid), 1 was clogged and another some how bled juice out the hole and I had to toss it as it was going in my mouth. The other 4 however worked...was disappointing none the less that I paid for those other three! My 2nd battery has also just recently crapped out on me, customer service has yet to reply on day 6 now so im now looking for an alternative company. Was good while it worked. |
Safe Cig review by Debbie on February 20 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/Value |
Rating by Jefferyp on February 09 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Valuerose commented on February 19 2012: I loved this brand when I first started using it 6 months ago I was smoking marlboro lights pack a day for 15 years. When I first started this ecig refill would last me 2 days with one cartridge, now months later I am smoking up to 3 refills a day. It seems like they are putting less and less ejuice in them. Also the customer service is horrid. The people on the phone are not connected with the email people at all! They have been out of stock for at least 3 weeks and every time I call they tell me they are expecting a shipment the next day and to check back. The email service promises to respond within 36 hours or less, I've sent emails weeks ago and have gotten no response! Great product if only they had them in stock. Bottom of site says accredited with the BBB and when I looked that up the BBB says it is not. Customer service needs to step it up never in my life have I encountered such a mess with a company. Although I love the product I would reccomend new ecig users find another company to use. Come on this e-cigarette get it together already!!! |
Dave reviewed this on February 09 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueI've been using thesafecig's product for over 6 months and I cannot believe there is a better PRODUCT on the market. Unfortunatly the customer service and problems with inventory are so terrible that Im shopping for an alternative (V2 is leading the way so far) and Im prepared to pay the $60 starter kit cost just to get away from thesafecig. Over the phone their order dept. cannot check on order status, they direct you to email the company and then do not respond to emails. Recently they have ran out of refill cartridges over and over again. It doesnt matter if you have the best product on the market if your customer is stuck with no refills for weeks at a time. |
By Michael on February 09 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueIn 15 months I've used 3 batteries. The filters are claimed to be the equivalent of one pack. Each filter originally lasted me 2-3 days, which was on par with me previous smoking rate. Since the filter designs were "upgraded" (I think November 2011??) I've noticed that they only last about one full day, so they obviously cut back on how much juice is being put in the filters. The packs include 2 extra filters now (7) and cost $5.00 more, but it's still just $2.50 per filter. I find that I AM paying a little more now, since I'm placing more orders (due to the decrease in filter duration)....but it IS still cheaper than cigarettes. I've been VERY happy with this product and I will continue to be, as long as they refrain from making MORE decreases to the filter duration. If that increases then I may look into the "E-Juice" thing and fill my own filters. As for their customer service, I haven't had any reason to complain, so I have never really dealt with them on that level. My shipments have ALWAYS gotten to me at the estimated times and I've been very impressed with the product overall! The only improvements I'd like to see is that the filters go back to lasting 2-3 days (maybe a 50% increase in "juice" added?) and that they offer more discounts (3 packs for the price of 2, for example). Other than that, this product is truly a blessing! G0SAFE!! |
Jim posted on February 07 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Review by Jeff on February 05 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/ValueJosh commented on February 08 2012: 1/31/12 to 02/06/12, thats nothing we placed our order on 1/20/2012 and its 02/07/2012 and apparently they havent even shipped it yet Amy commented on February 06 2012: I went to their Facebook page and commented on the wall. They responded immediately and told me they would have my order filled. That was last week. I then posted a link to this feed and asked them to explain. They deleted and blocked me. Please do the same as they have portrayed themselves as a reputable company on Facebook. |
Safe Cig review by Sharon on February 03 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueCassey commented on February 05 2012: I had been a customer of this ecig since July of 2009 and had not had but one problem until approximately six to eight months ago. My orders are not being shipped for about three weeks. They do not tell you they are out of stock until they've had your money for about 2 weeks. Customer service is non-exist. They have a presales team that knows absolutely nothing about your order but promises you a response in 24 to 36 hours. You then receive an automatic response with a promise to respond... they never respond. I referred 4 different friends to this company when they actually had good service... I am embarrased I recommended this company. I placed an order on Jan 27th was billed on Jan 27th and to date have not even heard from the company on my order status. I got the same old run around I have for the last 4 orders I have placed... |
Rating by Bradley on January 31 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueAmy Moser commented on February 01 2012: DO NOT USE THIS COMPANY! The product was great at one time, lately the filters run out very fast and leak. I have been waiting 3 weeks on an order I placed. I got on live chat and was told I could place another order and that the filters are in stock. So I asked them to honor the order I had already placed and then I got no response. The email "customer service" is HORRID! There are many other ecig companies out there, my first piece of advice is to see if you can reach a real person before dealing with any company. I just want my money back at this point, but I cannot even get a response. Sally commented on January 31 2012: this e-cigarette is always out of stock. They charged me for an order three weeks ago and have not shipped it. There is no customer service. They do not reply to complaints. I will switch companies and try to get my money back. Anyone have another E -cig company/ product that you like? |
David reviewed this on January 31 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueGreat product when its in stock. i will be ordering a blu cig or zero cig tomorrow. I wish SC would have tried harder to work with the ones who are thankful for their technology. |
By Rita on January 28 2012: post comment
Overall
Battery LifeSmoke/VaporCust. ServiceCost/ValueThey claim they would fix any problem, but customer service never responds. |
Mike posted on January 26 2012: post comment
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Battery LifeSmoke/VaporCust. ServiceCost/Value |
Showing 30 most recent reviews of 151 reviews - View all reviews.
Full Product Details & Customer Service Information
| E-Liquid / Smoke Juice | |
| Vegetable Glycerin (VG) or Propylene Glycol (PG) | PG |
| Ingredients | see here |
| Battery - Colors, LED, Type, Dimensions | |
| 2/3 Piece | 2 |
| Battery Color(s) | |
| Battery Type | auto |
| LED Color(s) | |
| Crystal LED | No |
| Battery Length | various |
| Battery Diameter | various |
| Miscellaneous | |
| USA Made | |
| USB Pass-through | No |
| Personal Charging Case | |
| Customer Service | |
| Internation Shipping | worldwide |
| Toll Free Phone | 877-777-1053 |
| Helpdesk Ticket System | |
| Live Chat | No |
| Help 365 | Ask a question now! |
More Information
The starter kit price is $89.95. We recommend to buy a starter kit with at least 2 batteries. This "2 piece" electronic cigarette model comes with atomizer and cartridge combined called cartomizer.The Safe Cig is a non-flammable smoking alternative called an electronic cigarette. When inhaled, The Safe Cig provides persons who already smoke sensations similar to smoking a traditional cigarette. The Safe CigTM Atomized Refills with nicotine can satisfy the smoker's craving for nicotine without the health risks that come with traditional cigarette use.
The Safe CigTM was one of the very first companies to introduce electronic cigarettes in the United States.
The Magic Mist offers Safe Cig compatible cartridges.
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(*) Actual price may differ - price listed here is not guaranteed. It is just a reference.
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