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You are here: All ProSmoke reviews > User Review

 ProSmoke Reviews and Ratings Summary: 
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HARSH THROAT I was using 21st Century Smoke which burned my throat; the ...

from Buffalo, NY reviewed ProSmoke model 'ProSmoke' on October 30 2011:

OverallOverall
Battery Life RatingBattery Life
Amount of smoke/vaporSmoke/Vapor
Customer ServiceCust. Service
Cost / ValueCost/Value
HARSH THROAT
I was using 21st Century Smoke which burned my throat; the ProSmoke is MUCH smoother. Some folks seem to like the harsh throat hit; I vastly prefer the smooth hit.

BREAK IN PERIOD
It takes a couple days for a new atomizer to get going; more and more vapor and flavor as time went on.

BATTERY, VAPOR, & SIZE
Pro Smoke's battery lasts about 75% of 21st C (I smoke 1.5 packs per day and must recharge battery 3x's). Likewise, the vapor is about 75%. I found that 21st Century gave me as much vapor as a real cigarette. However, the 21st century e-cig is about 35% larger than PS (and about 2x's the weight). Also, the 21st Century cartridge is steel and therefore you can't hold it in your mouth or teeth while shooting a game of pool.

CARTRIDGES
21st C. cartridges last about 30 cigs; PS is about 15 cigs.

INHALING
Unlike the 2-piece cigs, the 3-piece has a learning curve. Too light on the suction and you get too little vapor; too hard on the suction and you get a little juice.

CARRYING CASES
I was delivered 3 DIFFERENT cases from ProSmoke. There's two different models of the Portable Carrying Case [steel case without charger]. One has 5 internal slots; one has 3 internal slots. The one with 3 internals slots is better as it stores the items diagonally, allowing a fully assembled cig (battery atomizer cartridge). The one with 5 slots does not (so you have to unscrew the atomizer each time you put the cig in/out of the case).

FLAVORS
The flavors are smooth and delicious; I loved the cherry - it's almost like smoking a quality tobacco in a cherry pipe.

CUSTOMER SERVICE
I give PS 8/10 on cordiality; 1/10 on competency. Twice they sent me the wrong items. They don't email or phone. The electronic 'ticket' system works relatively well (2-8 hour response time). I live in NY and each screwed up shipment took 2 business days to arrive. They sent me 5 free cartridges the 1st screw up; 2 free cartridges on the 2nd screw up.
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